What is Coaching?


The International Coaching Federation (ICF) defines coaching as:

“Partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. The process of coaching often unlocks previously untapped sources of imagination, productivity and leadership. We all have goals we want to reach; challenges we’re striving to overcome and times when we feel stuck. Partnering with a coach can change your life, setting you on a path to greater personal and professional fulfillment.”

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Responsibilities of the Coach:

  • Prepares for each meeting to ensure client’s time is well-invested.

  • Is open, honest, constructive, respectful, and professional.

  • Is receptive to client’s feedback on bringing more value to the coaching experience.

Responsibilities of the Client:

  • Is committed to their coaching goals.

  • Is open to receiving coaching and feedback.

  • Is fully engaged during coaching sessions.

Ways To Engage

  • Individual coaching

    One-on-one sessions tailored to achieving your goals, available in 3-, 6-, or 12-month engagements.

  • Group coaching

    Collaborative sessions are designed to foster shared learning and collective growth.

  • Workshops

    Interactive experiences to address specific challenges and develop actionable strategies.

  • Speaking engagements

    Dynamic talks on select topics and as requested.

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Policies

This Privacy Policy describes how and when Next Frame Coaching collects, uses, and shares your information when using its services.
To work with Next Frame Coaching , you must provide information such as your name, email address, and payment information.

Next Frame Coaching relies on a few services to collect, use, and share information, including:

  • As needed to provide services, such as when Next Frame Coaching uses your information to fulfill your coaching request or to settle disputes;

  • When you have provided your affirmative consent, which you may revoke at any time, such as by agreeing to coaching or signing up for Next Frame Coaching’s email list;

  • If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your transaction if required by tax law; and

  • As necessary for Next Frame Coaching’s legitimate interests if your rights or interests do not override those legitimate interests, such as providing and improving Next Frame Coaching’s services. Next Frame Coaching uses your information to provide the services you requested, to improve Next Frame Coaching’s services, and comply with any third-party Policies and Terms of Use.

Information about Next Frame Coaching’s clients is confidential. Personal information is shared for minimal reasons and in limited circumstances, as follows:

  • Service providers. Next Frame Coaching engages certain trusted third parties to perform functions and provide services, such as Zoom and Microsoft 365. Next Frame Coaching may share your contact information with these third parties, but only to the extent necessary to perform these services.

  • Compliance with laws. Next Frame Coaching may collect, use, retain, and share your information if Next Frame Coaching has a good faith belief that it is reasonably necessary to:

    1. respond to legal process or government requests;
    2. enforce Next Frame Coaching’s agreements, terms, and policies;
    3. prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
    4. protect the rights, property, and safety of Next Frame Coaching’s customers or others.

  • Data Retention. Next Frame Coaching retains your personal information only for as long as necessary to provide you with services as described in the Privacy Policy.

If you reside in certain territories, including the EU, you have several rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Next Frame Coaching describes these rights below:

  • Access. You may have the right to access and receive a copy of the personal information Next Frame Coaching holds about you by contacting Next Frame Coaching using the contact information below.

  • Change, restrict, delete. You may also have the right to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where Next Frame Coaching must store data for legal reasons), Next Frame Coaching will generally delete your personal information upon request.

  • Object. You can object to:

    1. Next Frame Coaching’s processing of some of your information based on Next Frame Coaching’s legitimate interests and
    2. receiving marketing messages from Next Frame Coaching after providing your express consent to receive them. In such cases, Next Frame Coaching will delete your personal information unless Next Frame Coaching has compelling and legitimate grounds to continue using it or if it is needed for legal reasons.

  • Concerns. If you wish to raise a concern about Next Frame Coaching’s use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

  • For purposes of data protection laws, Michele Moskonas is the data controller of your personal information. If you have any questions or concerns, please contact Michele Moskonas.